 | FilterPak Blocking Test (under-blocking test) |  |
 | To test if FilterPak is actually blocking, despite a successful installation and log in, go to this website:
http://blockedwebsite.com/
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| Lost Internet Access after Installation |  |
| SYMPTOM
The user has a firewall (or a Internet security suite with a firewall) installed and proceeds to |
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| Unfiltered Access | |
| PROBLEM
Filtering does not appear to be working. Websites that should be blocked are accessible.
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| Overblocking | |
| PROBLEM
Websites that should be allowed are blocked. This is known as |
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| Issues Changing Profiles | |
| PROBLEM
Changes are not reflected in a profile after the profile has been altered.
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| Password Problems | |
| PROBLEM
Password is not accepted
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| FilterPak Stops Working After VPN Installation | |
| PROBLEM
Filterpak quits working after a VPN is configured.
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| 404 Error in Preferences Window | |
| PROBLEM
User receives a 404 error screen when FilterPak Filtering Presences are penned.
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| Clearing Web Cache in Internet Explorer | |
| PROBLEM
New profile settings are not taking effect.
Websites are being blocked th |
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